On August 25, Huobi HTX announced the official launch of a special operation to crack down on non-compliant merchants on its C2C Select Platform. Notably, since the platform was launched five months ago, Huobi HTX has achieved a record of "zero freezes" in user account judicial freezing incidents under the dual safeguards of "zero freezes + 100% full compensation," a rare security achievement in the industry. The launch of this special operation aims to build on this success by further strengthening constraints on non-compliant merchants, comprehensively upgrading the risk control system, and safeguarding users' core interests.
5 Months, Zero Freezes, 100% Security: The C2C Security Benchmark
Over the past five months, Huobi HTX's C2C Select Platform has provided users with an unprecedented level of security and efficiency for their deposit and withdrawal experiences, thanks to its strict merchant准入机制, round-the-clock risk control system, and 100% compensation commitment. Users no longer need to worry about judicial freezes due to merchant violations, as Huobi HTX has delivered on its promise with tangible results.
However, some merchants in the market still attempt to engage in non-compliant behaviors, such as non-real-name payments, malicious引流, and low-price listing arbitrage. To ensure the long-term stability and security of C2C trading, Huobi HTX has taken proactive measures by launching a special operation to crack down on non-compliant merchants.
Zero Tolerance for Violations: Immediate Removal for Non-Compliance
Huobi HTX's C2C risk control adheres to the principles of "zero tolerance, full coverage, and deep tracing," conducting real-time risk monitoring and providing 24/7 security protection through intelligent recognition technology to fully safeguard user funds. This special operation explicitly targets the following violations:
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Non-real-name payments: Whether individual or corporate accounts, once verified, merchants will be immediately removed, with their保证金 frozen and account functions permanently restricted. Intermediaries engaging in "funds not passing through accounts" will be deemed严重违规, with保证金 frozen for up to 180 days.
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Judicial freeze risks: If a user account is frozen due to merchant issues, the removal mechanism will be triggered immediately.
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Malicious advertising and引流: Behaviors such as luring users with low-price listings to complete high-price transactions or illegally directing users to external platforms will be prioritized for rectification.
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Other violations: Failure to fulfill management obligations as required, refusal to cooperate with platform investigations, malicious evasion of debts, and other similar actions will face severe penalties.
Huobi HTX reiterates its zero-tolerance stance toward any actions that jeopardize user fund security. Once verified, violators will face immediate permanent bans, full deduction of保证金, and inclusion in an industry blacklist.
Three-Phase Special Operation: Comprehensive Evolution of the Risk Control System
This operation adheres to the principles of "comprehensive investigation, precise strikes, and long-term prevention" and will be implemented in phases:
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Phase 1 (From now until August 29): Focuses on集中排查 and handling non-compliant accounts.
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Phase 2 (August 29 to September 10): Involves publishing typical cases, optimizing risk control models, and launching a merchant credit score system.
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Phase 3 (After September 10): Enters a long-term stage with regular release of trading environment reports, continuous upgrades to risk control strategies, and active acceptance of user supervision.
Simultaneously, the platform's risk control system will undergo a full-chain upgrade:
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Round-the-clock inspection system: AI and expert collaboration for 24/7 monitoring, real-time oversight without blind spots, and millisecond-level risk interception.
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Big data warning model: Automatically scans over 20 multidimensional behavioral data points daily to identify potential risks in advance.
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Dynamic removal of underperformers: Strictly enforces a "Monthly Elite Merchant" assessment system, with underperforming merchants regularly淘汰 and removed.
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Deep tracing and strikes: Any user fund freeze incident will trigger a first-level tracing response to identify the risk source and immediately update risk control rules, achieving precise control to "eliminate one type of risk for every incident."
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Extremely strict准入 and review mechanisms: Significantly raises the bar for merchant certification while enforcing strict quarterly reviews for operating merchants to ensure稀缺 merchant slots are allocated to the most reliable and professional partners.
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Risk Control Academy for ongoing empowerment: Monthly specialized training sessions at the "Risk Control Academy" promote an industry culture where merchants "dare not violate, cannot violate, and do not want to violate."
Huobi HTX emphasizes that the dual safeguards of "zero freezes + 100% full compensation" will continue to be implemented. If a user experiences a judicial freeze due to merchant violations, the platform will fully compensate, ensuring user funds remain unaffected. Users need not worry about any freeze risks, as the platform's保障机制始终 operates in the background.
Since its launch five months ago, Huobi HTX has demonstrated the reliability of its risk control and mechanisms with its "zero freezes" record. Now, with this upgrade and the launch of the special operation against non-compliant merchants, the platform reaffirms its commitment to user security. In the future, Huobi HTX will continue to hold merchants to industry-high standards, protect user fund security with strict risk control, and work with users to build a transparent, fair, and secure C2C trading environment.